Return Policy
We hope that you are completely satisfied with the accessories you've purchasd. However, if you are for any reason unsatisfied with your purchase, please feel free to return for an exchange or refund within 60 business days of your original purchase. Sale items or items purchased through any promotional sales are final sale. In order to exchange yourpurchase, please do the following:
- Email libbywillinghamdesigns@gmail.com to receive a Return Authorization number and a printable shipping label.
- Please carefully package the item(s) to be exchanged or returned, place new shipping label on package and return to us.
- Address the box to: Libby Willingham Designs / Attn: Returns: / 2421 Hillsdale Drive, Baton Rouge, LA 70808
If any pieces you purchase break within 60 days of your original purchase, Libby Willingham Designs will repair the piece free of charge or replace the piece. We hope to be able to repair your piece, but please be aware that some of our supplies are limited in quantity and repairs are not always possible. Warranty does not cover damages caused by improper care, accidents or natural breakdown of materials over extended use and time. All defective or damaged products should be returned to us for examination and evaluation.
Terms of Service
You have our permission to solely electronically copy and print hard copies of pages from this web site for personal AND or non-commercial reasons related to placing an order or shopping with us.
Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app? When ordering or registering on our site, as appropriate, you may be asked to enter your email address or other details to help you with your experience.
When do we collect information? We collect information from you when you place an order or enter information on our site.
How do we use your information? We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To send periodic emails regarding your order or other products and services.
How do we protect visitor information? Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.